FAQ
How Long does Shipping Take?
We ship all over the world. Averagely delivery time is estimated of 2-7 days for the UK only, Europe is 5-10 days, Worldwide 10-20 days,
Where Is The Business Based?
We are based in London Uk.
What Is The Jewellery aftercare?
Place in a dry place out of direct sunlight, do not allow items to touch any liquids.
Where do I Send My Returns To?
We will provide you with a return address in the UK, if you live in the UK. If you live outside other arrangements will be made.
What Are The Charges For Delivery?
Completely Free! If you live inside the UK.
Can I Track My Order?
Yes!
How Do I Redeem My Voucher Code?
On the payment page click the link 'Enter promo Code'.
What Payment Method Do We Accept?
Paypal, Debit, and Credit Cards
Can I Order Over The Phone?
No.
Do we have a Store?
No
What are the Rings made of?
All Rings are made of Sterling Silver (on the main store) The Less Love Collection is a mix of different metals.
It's Outside The Expected Delivery Time, What Should I Do?
Contact Us
How Do I Return A Item ?
We are happy to give you a refund if your not complete satisfied within 30days and unworn. If the item is faulty or damaged on arrival (please contact us within 24 of receiving the item), email us with pictures of the damaged item at clutchedme@gmail.com